Terms and Conditions

Unlimited Usage

When you purchase a WordPress theme from ThemeJam, you are free to deploy it on as many websites/domains as you wish for as long as you wish.  If you are a developer, you are free to use our themes and templates for your client projects (and up-sell your customization work too!).

Theme Updates

By purchasing our themes, customers are entitled free lifetime updates as they are released.  You will receive a download link via email when an update has been released for a theme that you purchased.

Theme License

ThemeJam WordPress themes are released under the GNU General Public License (GPL).

Refund Policy

All sales are final.  Since all of our products are digital files, we cannot offer a refund under any circumstances.  Please read the terms and conditions carefully before purchasing.  If you have a pre-sales question, feel free to send us an email or browse the pre-sales questions forum.


All of our WordPress themes are developed and tested to work on a fresh install of the most recent versions of WordPress (currently 2.9 and 3.0).  We cannot guarantee everything will function properly when 3rd party plugins or add-ons have been installed or if there have been any customizations to the theme files.

All XHTML and CSS is developed to work on the most recent version of the popular web browsers including but not limited to: Internet Explorer, FireFox, Safari, Chrome and Opera.

Customer Support

Customer support is available to paid customers only.  All support is provided via the customer support forums.  We do not provide support via email, twitter, or blog comments.  We check the support forums twice daily, Monday through Friday, between the hours of 9:00am and 6:00pm.  We’re based in New York (GMT -5).

Customer support is provided for issues related to installing and configuring our themes and products.  We don’t provide support for customizations or 3rd party plugins, though we’ll try to help out with minor requests (depending on the request).  For support related to installing and configuring WordPress itself, visit WordPress.org.

For more information, visit the main customer support page.


Purchase, installation, or use of any product distributed by ThemeJam.com signifies you have read and agree to all of the terms above.  ThemeJam reserves the right the change these terms and pricing at any time.

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